Maneva Safety
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Last updated: November 21, 2024
Please read the Maneva AI Privacy Notice carefully to understand what information is collected through Maneva AI, how this information is used, and when it may be disclosed.
In this Privacy Notice, “Maneva AI” refers to our website, our application, and the products and services offered through our website and application. References to “we”, “us” or “our” means Maneva AI. References to “personal information” includes “personal health information”.
By visiting our website and using Maneva AI services, you provide your consent and agree to the collection of personal data in a lawful and fair manner. We ensure that the collection and processing of personal data adhere to applicable privacy laws and regulations. If you have any questions or concerns about the data we collect and how it is used, please contact Maneva AI directly using the contact information provided in this privacy policy. Even if you do not read the entire Maneva AI Privacy Notice.
Data Controller and Data Processor
Maneva AI serves as the data controller for most information entered into the Maneva AI application, website, and supporting systems. Maneva AI also collects certain information directly from users for security, logging, and application performance purposes, where it acts as the data controller and processor. Maneva AI may engage third-party sub-processors (as detailed below) to support its operations. If you have any inquiries about the processing of your personal data, please contact us using the contact information provided in this privacy notice.
Types of Data Collected
Maneva AI strictly limits the collection of personal data to only the information that is necessary to perform and provide services or fulfill a direct business need. We adhere to the principle of data minimization, ensuring that only the minimum amount of personal data required is collected and processed.
When collecting personal data, we strive to be transparent about the purposes for which the data is being collected and how it will be used.
The Maneva AI application and supporting applications collect the following types of personal data: cookies, usage data, email address, phone number, first name, last name, province, state, country, ZIP/Postal code, city, address, and company name.
Certain data may be mandatory for the use of the Maneva AI application, while other data may be optional. When data is mandatory, it is clearly indicated throughout the website and application. Users are free to choose not to provide optional data without any impact on the availability or functionality of the service. If you have any questions about which personal data is mandatory, please contact us using the contact information provided in this privacy notice.
Maneva AI applications may collect personal data that users provide voluntarily or collect usage data while using the website, web application, and supporting applications.
Furthermore, the Maneva AI website and its supporting applications may use cookies and other tracking technologies to enhance the user experience and provide specific functionalities. Please refer to the Cookie Policy below for more information.
Safeguards
At Maneva AI, we take the security of your personal data seriously. We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
We follow industry best practices and standards to ensure the confidentiality, integrity, and availability of your data. Our security measures include but are not limited to:
Encryption: We employ encryption techniques to safeguard your data during transmission and storage.
Access Control: We restrict access to personal data to authorized personnel only, ensuring that it is accessible on a need-to-know basis.
Regular Audits: We conduct regular security audits and assessments to identify and address any vulnerabilities or risks.
Employee Training: Our employees undergo comprehensive data protection training to ensure they understand the importance of data security and privacy.
We are committed to continuously enhancing our security practices and staying up to date with the latest industry standards to provide a secure environment for your personal data.
While we strive to protect your personal data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security. If you have any concerns about the security of your data, please contact us using the contact information provided in this privacy notice.
Mode, Place, and Methods of Processing the Data
Personal data is processed using computers and technology-enabled tools in accordance with organizational policies and procedures related to the stated purposes. In certain cases, personal data may be accessible to Maneva AI authorized employees involved in the operation of the Maneva AI website, application, and supporting applications. External parties, such as authorized third-party service providers, hosting providers, and IT companies, may also have access to personal data as data processors or sub-processors appointed by Maneva AI. Our customers may also grant access to their employees in order to fulfill operations within the application.
Legal Basis of Processing
Maneva AI may process personal data when one of the following legal bases applies:
The specific legal basis for processing personal data will be provided upon request, including whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
Data is primarily processed at Maneva AI’s operating offices and hosting facilities, located in Canada. However, some data may be stored and processed in the United States or the European Union through third-party sub-processors. Data transfers may involve transmitting user data to a country outside its own jurisdiction.
Retention Time
Personal data is retained for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.
The retention periods are as follows:
Personal data collected for the performance of a contract between Maneva AI and a business customer is retained until the contract is fully executed, or until the business customer requests deletion of the data.
Personal data collected for Maneva AI’s legitimate interests is retained as long as necessary to fulfill those purposes. For specific information about Maneva AIs legitimate interests, please refer to the relevant sections of this document or contact us using the contact information provided in this privacy notice.
Personal data processed based on user consent may be retained until such consent is withdrawn, provided that it is not otherwise required or permitted by law.
Personal data may be retained for a longer period when necessary to comply with a legal obligation or a lawful order from an authority.
Once the retention period expires, personal data will be securely deleted or anonymized.
The Purposes of Processing
Maneva AI collects and processes personal data for the following purposes:
Processing and Sharing of Personal Data
Maneva AI engages various services and third-party processors to support its operations. The following provides detailed information on the processing of personal data, the involved services, and the third-party processors:
For detailed information about each service and third-party processor, please refer to the corresponding sections of this privacy notice.
Cookie Policy
The Maneva AI website and web application use cookies to enhance the user experience and provide specific functionalities.
The Rights of Users
Users have the following rights regarding their personal data processed by Maneva AI:
To exercise these rights or obtain further information, users can contact Maneva AI using the contact details provided in this document.
Changes to This Privacy Notice
Maneva AI reserves the right to modify or update this privacy notice at any time. Changes will be communicated through the Maneva AI website, application, or other appropriate means. It is recommended to regularly review this privacy notice for the latest information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice, data deletion, accuracy, or any other privacy practices, please contact us at:
Maneva AI
5200 Yonge Street
Toronto, M2N 5P6
+1 437-999-6465
